1. Introduction

We are committed to protecting the privacy of our clients and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, smartandprotax.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

1. Personal Data
   Personally identifiable information, such as your name, shipping address, email address, telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site.
2. Financial Data
   Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, our payment processor [Processor Name] stores all financial information, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
3. Log Data
   We may also collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use the information collected via the Site to:

• Create and manage your account.
• Process your transactions and provide the services you request.
• Communicate with you about your account or transactions.
• Send you information, including confirmations, invoices, technical notices, updates, security alerts, and support messages.
• Improve our services and customer service.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Comply with legal obligations, such as maintaining records for tax purposes or responding to law enforcement requests.

4. Client Communication and Data Collection

To ensure the accuracy of our services and to better understand your needs, Smart & Protax LLC may contact you directly via phone, email, or other secure methods to collect necessary information, clarify service details, or respond to inquiries. All communications will be conducted with professionalism and in accordance with our privacy practices. Your information will be handled with strict confidentiality and used solely for business-related purposes.

5. Sharing Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

1. By Law or to Protect Rights
   If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
2. Business Transfers
   We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
3. Service Providers
   We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Your Rights and Choices

1. Access and Update Your Information
   You may request access to, correction of, or deletion of your personal information at any time. You can also request that we stop processing your personal information.
2. Opt-Out of Communications
   You may opt-out of receiving promotional communications from us by following the instructions provided in those communications. If you opt-out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
3. Data Retention
   We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under age 18 without verification of parental consent, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us by email: info@smartandprotax.com